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    If you’re not receiving emails from Adult Talent List to your email account be sure to check your email’s spam folder, junk folder, social tab, and promotional tab. Email providers sometimes route emails from new sources to these folders.

    You can also follow these steps to troubleshoot:

    Verify your email settings in your Adult Talent List account:

    1. Click the avatar icon in the top menu.
    2. Select Profile Settings from the drop-down menu.
    3. Click the Email tab.
    4. Check or uncheck the radio buttons next to each category to indicate which emails you would like to receive.

    Receiving emails when others send a friend request:

    1. Click the avatar icon in the top menu.
    2. Select Profile Settings from the drop-down menu.
    3. Click the Email tab.
    4. Under the Friends category, ensure that Yes is selected for A member sends you a friendship request.

    Receiving emails when members accept your friend requests:

    1. Click the avatar icon in the top menu.
    2. Select Profile Settings from the drop-down menu.
    3. Click the Email tab.
    4. Under the Friends category, ensure that Yes is selected for A member accepts your friendship request.

    Ensuring your primary email is confirmed:

    1. Click the avatar icon in the top menu.
    2. Select Profile Settings from the drop-down menu.
    3. Click the General tab.
    4. Verify that correct email address is entered under Account Email.

    Here are a few other troubleshooting steps you can try:

    • Add Adult Talent List as a trusted email domain in your email’s address book.
    • Add Adult Talent List as a contact.
    • Check with your email provider to ensure emails from Adult Talent List aren’t blocked.
    • Make sure the email associated with the account is the email address of an individual and not a distribution list nor a role-based email address.
      • A role account/alias is an account that isn’t associated with a particular person, but with an office, position, or task (ex: webmaster@, postmaster@, admin@, etc.). To ensure you’re getting the most of Adult Talent List, we recommend using a personal email address.
    • In some cases, like password resets, you’ll need to request the email again after making any of the above changes.
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